We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.87 out of 5 based on 15 customer ratings
15 reviews
93.3% of buyers enjoyed this product!
5 stars
( 14 )
4 stars
( 0 )
3 stars
( 1 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Customer –
Thanks for the fast delivery, the goods received 7 days after the order. Everything works, it works. Instruction in Russian is. The only mismatch-the instruction says about the green indicator and the flicker of the green color. Green did not see, the flicker is only white. I checked immediately the work on the body. I have light skin and dark hair. 5 and 6 levels for my hair turned out to be too weak, approached only 8. did one procedure: On the face over the lips and somewhere on the chin and one leg. After the flash, the hairs curl and smells Palen, but there is no redness on the skin. What result will be further, I will complement. In the meantime, I recommend.
Rated 5 out of 5
S***n –
arrived quickly and I am very satisfied with the product
Rated 5 out of 5
V***o –
The goods came quickly. Instruction on the Russian.
Rated 5 out of 5
R***a –
Доставка до двери. Немного с задержкой, но не критично. Все работает, 2 вилки в комплекте для разных стран. Очки и станок норм. Сам аппарат легкий. Инструкция есть на русском. Буду пробовать, отзыв дополню позже .
Rated 5 out of 5
G***t –
Genuine faster Yo thank you
Rated 3 out of 5
F***r –
Flawless performance is well know Skin and sent to living in French similar harness women
Rated 5 out of 5
F***r –
I arrive early and it looks good quality
Rated 5 out of 5
K***n –
Delivery to Moscow is Fast 5 days. Took as a gift to his wife. The device works, the hair is burning tried on the fingers of the hand the hair is burned. Will the effect of time show, then I will add a review.
Rated 5 out of 5
Е***а –
Epilator came in a normal box in the package, whole. Works as follows: the display displays the number of flashes, after each use, the numbers disappear. I wonder what will happen when it becomes on the display zero-it will stop working or the meter will return to the previous numbers. Epilator when working at levels 6-8 quickly overheats and itself turns off. Used already 4 times, until I see the effect. There is instruction in Russian language. The product itself is still rated at 4 points out of 5.
Rated 5 out of 5
S***a –
nice product working well, result very good
Rated 5 out of 5
Customer –
All perfectly packed. When I try, I’ll comment on results.
Rated 5 out of 5
A***r –
The goods came quickly. Glass glasses will see how to cope with your rabatai.
Rated 5 out of 5
D***a –
Пришло быстро. Упакованы в чёрный пакет без пупырышек, поэтому коробка слегка помяли, но товар цел. Работает. Возможно по результатам дополню отзыв позже. В целом покупкой довольна
Rated 5 out of 5
D***z –
Polecam. przesyłka w 2 dni. Zamówiona w moim kraju. Ogólnie wygląda ok.
Rated 5 out of 5
P***z –
All right. All right. I tested it and it generates some heat in the area with the laser flash. I hope it works.
Customer –
Thanks for the fast delivery, the goods received 7 days after the order. Everything works, it works. Instruction in Russian is. The only mismatch-the instruction says about the green indicator and the flicker of the green color. Green did not see, the flicker is only white. I checked immediately the work on the body. I have light skin and dark hair. 5 and 6 levels for my hair turned out to be too weak, approached only 8. did one procedure: On the face over the lips and somewhere on the chin and one leg. After the flash, the hairs curl and smells Palen, but there is no redness on the skin. What result will be further, I will complement. In the meantime, I recommend.
S***n –
arrived quickly and I am very satisfied with the product
V***o –
The goods came quickly. Instruction on the Russian.
R***a –
Доставка до двери. Немного с задержкой, но не критично. Все работает, 2 вилки в комплекте для разных стран. Очки и станок норм. Сам аппарат легкий. Инструкция есть на русском. Буду пробовать, отзыв дополню позже .
G***t –
Genuine faster Yo thank you
F***r –
Flawless performance is well know Skin and sent to living in French similar harness women
F***r –
I arrive early and it looks good quality
K***n –
Delivery to Moscow is Fast 5 days. Took as a gift to his wife. The device works, the hair is burning tried on the fingers of the hand the hair is burned. Will the effect of time show, then I will add a review.
Е***а –
Epilator came in a normal box in the package, whole. Works as follows: the display displays the number of flashes, after each use, the numbers disappear. I wonder what will happen when it becomes on the display zero-it will stop working or the meter will return to the previous numbers. Epilator when working at levels 6-8 quickly overheats and itself turns off. Used already 4 times, until I see the effect. There is instruction in Russian language. The product itself is still rated at 4 points out of 5.
S***a –
nice product working well, result very good
Customer –
All perfectly packed. When I try, I’ll comment on results.
A***r –
The goods came quickly. Glass glasses will see how to cope with your rabatai.
D***a –
Пришло быстро. Упакованы в чёрный пакет без пупырышек, поэтому коробка слегка помяли, но товар цел. Работает. Возможно по результатам дополню отзыв позже. В целом покупкой довольна
D***z –
Polecam. przesyłka w 2 dni. Zamówiona w moim kraju. Ogólnie wygląda ok.
P***z –
All right. All right. I tested it and it generates some heat in the area with the laser flash. I hope it works.